Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

 

Who we are

This website is operated by Onebright Ltd a UK company registered under company number 09507950 and with a registered office at First Floor West Wing, Holgate Park Drive, York, United Kingdom, YO26 4GN.

Our website

This cookie policy only relates to your use of our website www.onebright.com and its subdomains.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

Like many other websites, our website uses cookies. Some of the cookies we use are essential for the site to work. We also use some non-essential cookies to collect information about how visitors use our website so that we can make informed decisions about improvements to the site and get a good understanding of the kind of content our visitors like to read.

Cookies are small text files that are placed onto your device (e.g. computer, smartphone or other electronic device) when you visit our website. They do not affect your device, but are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies can be used to remember information about you, such as your language preference or login information. Cookies may contain a unique identification code that makes it possible to track the user’s navigation of the site for statistical, advertising, and technical purposes.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Consent to use cookies and changing settings

We will ask for your consent to place cookies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the cookie setting (blue shield icon) bottom left of any page on our site. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

We classify and use cookies in the following ways:

  • Essential – necessary for the website to function.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms (such as “Join our Expanding Network” or “Request a call back”). You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal information.

  • Functional – Optimises website performance through anonymous aggregated data.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website, delivering a better user experience. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not be able to monitor the website’s performance.

  • Social Media

These cookies enable you to share content and pages with friends and networks via social network widgets like Facebook and Twitter.

 

We do not use cookies to collect any personal identifiable information or sensitive information unless we have your consent.

Here is more information about the cookies we use, category and why:

 

Social Media cookies (Social Media)

Onebright’s website may use social media features, such as Twitter (“Social Media Features”). These Social Media Features may collect your IP address and which page you are visiting on our website and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our website to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

 

Google Analytics (Functional/Analytical)

Onebright’s website uses an analytics tracking service called Google Analytics, which is a web analytics service that provides statistics and basic analytical tools for search engine optimization (SEO) and marketing purposes. Google Analytics uses web beacons from your web browser and IP address to collect information and monitor the actions you take on the company’s website such as the web pages viewed and links clicked. Google Analytics collects no personal information.

To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.

 

WordPress (Essential)

Our website, either in full or in part, is built on the popular open-source CMS framework-WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content.

 

HubSpot (Functional/Analytical)

HubSpot uses cookies to track your website visitors and contacts. When the HubSpot software runs on your website, it leaves behind a cookie on your visitors’ browsers that helps HubSpot identify them on future visits.

 

Gravity Forms (Essential)

Onebright currently uses seven web forms on our website; “Contact us”, “Get in touch”, “Book an appointment”, “TCA report”, “Clinician zone”, “Make a referral” and “Clinical registration”. We use a WordPress plugin called Gravity Forms, which is designed to create forms to collect information. In order to prevent spam enquiries, we protect our forms with a “CAPTCHA” challenge to ensure the submissions is from a living person rather than a computer bot. This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The CAPTCHA cookie does not store any other information from your enquiry.

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

You can learn more about cookies, including how to manage them and how they affect your online activities by visiting www.allaboutcookies.org. You can also manage cookies in the privacy settings on the web browser you are using. Learn how to control cookies on different browsers at www.aboutcookies.org.uk/managing-cookies. If you want to know how to delete cookies, visit www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html.

Please note, however, that blocking cookies may, on occasion, reduce the functionality of a website or prevent access, depending on the browser options which are selected. If you choose to turn off online behavioural advertising you will still see advertising on the internet, but it does mean that the advertising you see on websites may not be tailored to your likely interests or preferences on the web browser you are currently using.

How to contact us

Please contact our Data Protection Officer if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact our Data Protection Officer, please use the contact information provided below:

  • email: DPO@onebright.com
  • telephone: 01904 620781
  • address: Onebright Ltd, First Floor West Wing, Holgate Park Drive, York, United Kingdom, YO26 4GN attention: Data Protection Officer – Website Cookie Policy

 

If you would like this cookie policy in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

Changes to this policy

We may change this cookie policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. All changes are effective immediately when we post them, and they apply from that point onward. When we make significant changes we will take steps to inform you, for example by including a prominent link to a description of those changes on our website for a reasonable period or by other means, such as email.