Our governance

We are trusted by the biggest healthcare and insurance brands to care for their members and clients. As a result, we take our responsibilities for governance very seriously – from how we ensure clinical excellence and safety at all times through to how we safeguard your data.

An overarching framework

Our integrated governance framework ensures robust systems are in place for managing quality and foreseeing any problems that may arise across our work. We have embedded this approach into the DNA of our business, from clinical assurance and safeguarding, through to data protection and back-office functions. You’ll see it in how we manage our people, our systems, and our clinical practice.

Safeguarding your data
Individuals and organisations trust us with their confidential data, so when it comes to information governance, we have taken great care to develop robust controls around managing data. Our approach to data protection ensures we adhere to information security standards (including GDPR obligations and ISO27001) and this supports safeguarding the data we’ve been entrusted with.
Social responsibilities
As an organisation our purpose is to better every life we touch. We look to extend Onebright’s ambition beyond our day to day provision of mental health care by positively impacting wider society. Our social purpose shapes our ESG activities, with focus on supporting initiatives that enable all individuals and communities within society to access mental health services. Onebright also ensures we support our employees with appropriate health and wellbeing tools and benefits.
Environmental responsibilities
Onebright is dedicated to sustaining and improving the environment in which we live and work. We are working towards our ambition of being a net zero company, with policies in place to embrace the use of technology, promote remote working and reducing travel. We’ve also devised other employee and business initiatives to support the environment and to make Onebright a more sustainable organisation.

Ensuring excellence in our clinical care

Onebright’s clinical governance structure supports how we deliver, monitor and continually improve all of the care we provide. This ensures we uphold the highest industry standards and can deliver the best possible outcomes for those we support. Our robust systems cover everything from clinical risk management and safeguarding, to the professional accreditation of our staff, and how we monitor data about diversity to ensure consistent outcomes across ethnicities.

Our story
The Onebright story started 15 years ago with the launch of CBT Clinics. In 2021, CBT Clinics combined with two other expert mental health providers – Efficacy and Moving Minds – to form Onebright. We are building a new way to deliver mental healthcare for people around the world.
The Onebright story
What drives us
Our vision is to become the world’s leading provider of life-changing mental healthcare . We’re driven by six core values which underpin our expertise and forward looking, compassionate approach to delivering mental health support at scale.
Our vision & values
Digital innovation
We are investing in technology, AI and data science to create highly personalised, on-demand mental health services. From our virtual therapy room to online triage and superior matching of patient to therapist to treatment we are continually improving outcomes for all.
Digital Innovation
Our clinicial network

Find out more about our clinical network