Need urgent help?

We are here to help you.  If Onebright has recently been in contact with you and if you are struggling, then we want to make contact again.

We are a team of experts who help people day in and day out. Feel free to call us again directly; we are working here to help you. Our service operates during the usual office hours.

Sometimes, we are not the most suitable service if you are in a crisis, particularly if you are currently having feelings and thoughts about wanting to die.  If you need help when we are away, other help is available now.

All you’ll need to do now is read your options below. It won’t take long.


1.  Contact someone you know: 

Firstly, think of someone who, if they knew you were having these thoughts right now, would have wished you had called them. It is sometimes hard to talk about how we feel in difficult times. Please reach out. Be yourself; it does not matter what you say to start a conversation.

If contacting someone you know is too much or they are unavailable, helplines and messaging services are there, with real people who want to help.


2. Trained people run phone lines 24 hours a day, every day, you can contact them confidentially. 

If you want to call someone

Samaritans is for everyone – and not just for suicidal people

Call 116 123

Childline – for children and young people under 19

Call 0800 1111 – the number won’t show on the phone bill


If you don’t want to talk to someone

3. These text lines are open 24 hours daily. 

Shout Crisis Text Line – for everyone

Text “SHOUT” to 85258

YoungMinds Crisis Messenger – for people under 19

Text “YM” to 85258


4. Professional help 

Call your GP – some services can arrange an emergency appointment if you ask.


Call 111 did you know they have a dedicated team to help with emotional problems.

Accident and Emergency – if you have harmed yourself or are seriously intent on doing so, every A&E has a dedicated trained team to help with mental health problems. All you have to do is walk into reception and ask to talk to the triage nurse.


If you do want to end your life now, keep this in mind.  Every thought and every feeling is transient.  Nothing stays the same.  We help thousands and thousands of people every month.  No one comes to us with a happy story.  Everyone is given the best opportunity to improve, and thousands get better every month.  If someone you cared about was feeling how you are now, what would you tell them to do?  If you can’t do for yourself what you would suggest to them, then call them, us, or the helplines above to discuss.