Making the perfect match
Our comprehensive assessment process means we take the time to find out exactly what’s going on for everyone we support and tailor our treatment based on individual needs. Making that perfect match is at the heart of our offering, so it’s vital we get it right every time.
How it works
A highly qualified team of assessing clinicians are ready to meet with new service users quickly, online, via phone or face to face. They will conduct an initial clinical needs assessment and use this, combined with our innovative matching technology, to assess what treatment and clinician will provide the optimal level of support. Depending on the situation, we can also offer a range of more specialist assessment services.
Clinical needs assessment
Independent medical assessments
With you every step of the way
From our first contact with every individual, our focus is on ensuring the right support is available when it’s needed. Once assessments have taken place, we appoint a dedicated case manager for every individual, who takes time to build relationships, seeking to understand the best way to help and provide support to everyone who engages with our services.
We offer personalised and on-demand mental healthcare, delivered online and in person. We offer an extensive range of evidence-based therapies, including CBT, EMDR and psychiatric support.